FAQ's

1. What types of vegetables do you offer?

  • We offer a diverse range of fresh produce, herbs and vegetables. Our selection includes aji dulce, recao and cilantro sourced from local farmers.

2. Is your coffee ethically sourced?

  • Yes, we are committed to ethical sourcing practices. Our coffee beans are sourced responsibly to ensure fair wages for farmers and sustainable farming methods.

3. Are your sweets suitable for specific dietary restrictions?

  • We understand the importance of catering to various dietary needs. Please check the product descriptions for specific information.

4. How do I place an order?

  • Ordering is simple! Browse our products, add items to your cart, and proceed to checkout. Follow the easy steps to enter your shipping details and payment information.

5. What payment methods do you accept?

  • We accept all of the various payment methods displayed at the bottom of this page. All transactions are securely processed to ensure the safety of your personal information.

6. Can I modify or cancel my order?

  • Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please double-check your order before confirming.

7. How can I track my order?

  • Once your order is shipped, you'll receive a tracking number via email. Use this number to track your package through the designated carrier's website.

8. What is your return policy?

  • Due to the nature of our products, we are not able to accept returns on most products we offer. Our return policy allows for returns within 15 days of receiving your order; customer is responsible for return shipping costs. Please review our Return Policy for detailed information on the process.

9. Do you offer international shipping?

  • Currently, we only offer shipping within the United States and it's territories. We are working on expanding our shipping options in the future.

10. How can I contact customer support?

  • For any further assistance or inquiries, please reach out to our customer support team at 939.484.1234. We're here to help!